Support
Need help with Bump? Email support@advancetouring.app and we'll reply within two business days.
How do I join my team's tour?
Open the invitation email on your phone and tap the link, or enter the invite code in the app when you sign up.
How does the inbox work?
Each artist has its own inbox address, shown on the Inbox tab. Forward flight, hotel and venue emails to it, or upload a PDF with Upload document. Bump reads them and proposes itinerary changes for an admin to approve.
Why can't I see the Inbox?
The Inbox is available to artist admins. Ask your tour manager to change your permission level.
I'm not getting notifications
Check Settings → Notifications → Bump on your phone, then the notification settings in your Bump profile.
How do I delete my account?
In the app, go to Profile → Delete Account. See Account & Data Deletion for what is removed and how to request deletion by email.