Account & Data Deletion

Last updated: July 2026

This page explains how to delete your Advance account, what data is removed, and how long anything is kept. Advance is operated by Advance Touring.

Delete your account from inside the app

The fastest way to permanently delete your account is directly in the Advance app:

• Open the Advance app and sign in with the account you want to delete.
• Tap the Profile tab, then scroll to the bottom of the screen.
• Tap Delete Account and confirm when prompted.
• Once confirmed, your account and associated data are permanently erased. This cannot be undone.

Prefer to request it by email?

If you can't sign in, email hello@advancetouring.app from the address on your Advance account with the subject “Delete my account.” We'll verify ownership and complete the deletion within 30 days.

What is deleted

When you delete your account, Advance permanently removes all of the following, immediately:

• Your account and sign-in identity (email, Google, or Apple)
• Profile details (name and contact information)
• Your profile photo
• Travel profile (travel details, emergency contact, and memberships)
• Uploaded documents (travel and artist documents)
• Your push-notification token

What is kept, and for how long

Residual copies of your data may remain in our encrypted backups and are purged within 30 days of deletion. Location data is used only while you view maps in the app and is never stored on our servers. After the retention window above, no personal data tied to your account remains.

Contact

Questions? Email us at hello@advancetouring.app. See also our Privacy Policy.